Returns & Exchanges
At MIA Shoes, we want you to love your purchase, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges on unworn footwear in original packaging. Please ensure items are returned in their original condition to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your package.
Drop Off Package
Hand off your return package to any authorized carrier location, ensuring the original shoe box is placed inside a protective shipping carton.
Receive Your Refund
After our warehouse team inspects your return, a refund will be processed to your original form of payment within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing